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Retail associate supervising a customer-assist robot helping a shopper navigate a warm store aisle.

Customer wayfinding and product locator

Deploy customer robots only where they reduce real service friction.

Robots help shoppers find products while associates remain available for higher-value service.

Test customer-assist fitView retail and grocery use cases

Customer-experience and store-operations teams need fewer associate interruptions without frustrating shoppers.

MAVANTA tests whether product-location data and traffic flow support the use case before customer-assist pilots launch.

Deploy customer robots only where they reduce real service friction.

Deployment Review

Start your Customer wayfinding and product locator Review

Answer a few quick questions so we can understand the use case, timeline, and operating context.

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Related retail use cases

Compare adjacent workflows before deciding which one belongs in a real pilot.

View all retail paths
Store associates supervising a shelf inventory scanning robot in a warm retail aisle.Shelf inventory scanningTurn shelf robots into replenishment workflow, not just data collection.View use case
Retail associates supervising a shelf-audit robot near product labels in a specialty store aisle.Pricing and label auditsUse robots to find issues and staff workflows to fix them.View use case
Retail facilities staff supervising a floor-cleaning robot in a wide store aisle.Floor cleaningAutomate predictable floor care while associates focus on customers.View use case